Frequently Asked Questions
How do I care for my piece?
Your piece is handmade using food safe clay & glazes. It is both microwave and dishwasher safe but I strongly recommend a gentle hand wash and dry whenever possible to ensure longevity.
I am local - can I pick up my order?
Yes!
I am located in North Falmouth, Massachusetts.
Please use the code “LOCAL” at checkout, which will waive the shipping fees. I will get in touch to arrange a day for pick up.
When will more pottery be available?
I aim to update my online shop once a month. Each time I restock there will be a limited number of pieces available. If you don’t see what you’re looking for, please reach out!
I announce shop updates and post previews of what will be available over on my Instagram. Follow along @wearepottery to stay in the loop! I share tidbits of the pottery process and new work in my stories and feed.
Where can I shop your pieces in person?
Join my newsletter for the latest on in person shows or checkout my upcoming events page for where I will be on Cape Cod & in Boston throughout the year.
You can find the largest selection of my work at The Art Coddage in Mashpee Commons. I also have pieces at Wild Water Collective in Orleans, The Daily Brew in Cataumet, Mane & Sage Salon in Quincy, Harvest Gold Gallery in Center Lovell & at my studio in North Falmouth by appointment. Shoot me an email to schedule an in studio visit!
What happens if my piece gets broken in the mail?
If your item breaks on its way to you please get in touch with me within the first few days of the delivery!
Please send photos of both the broken item and the packaging via email. I will file a claim for you.
We can then chat about where you would like to go from there, whether that’s a new piece or a refund.
Can I return/exchange my piece?
I am not accepting any returns or exchanges right now. When/if I find a system that works for this I may revisit the idea.
Do you accept customs/commissions?
Sorta-kinda-maybe…
I only take customs and commissions that are in line with the style of work that I do. That being said, I love hearing your ideas and the types of pieces you’re interested in! Please shoot me an email with your inquiries.
Please note that I do have to limit the number of customs/commissions I take. I like to leave time to explore new ideas in the studio & create new pieces for events/shop updates!
What do you use for packaging?
Getting your item(s) to you in one piece and keeping my carbon footprint small are both very important to me!
Everything is packed up and shipped out in recycled materials when I can swing it! I am lucky enough to be a part of an eco-friendly community which frequently tosses used boxes and fillers my way!
If you don’t see an answer to your question,
please feel free to email me: wearepottery@gmail.com
or
reach out on Instagram: @wearepottery